Waypoint Geographic Horizon Plus 12-Inch Illuminated Desktop Globe

This globe is a precision instrument and a work of art. Whether you are displaying it in a classroom, office, or library, following these simple care guidelines will ensure it remains a cherished item for years to come.

1. Cleaning the Map Surface

• The Golden Rule: Always start with a soft, dry microfiber cloth. This is usually enough to remove dust and fingerprints.
• For Raised Relief: If your globe features textured mountains, dust can settle in the crevices. We recommend using a soft-bristled lens brush or a clean makeup brush to gently sweep dust out of the relief details.
• Deep Cleaning: If the surface requires more attention, use a soft cloth slightly dampened with warm water only. Wipe gently in a circular motion and dry immediately.
• Avoid Chemicals: Never use alcohol, glass cleaners (like Windex), or abrasive scrubbing pads. These harsh chemicals can strip the protective coating, cloud the acrylic on illuminated models, or fade the printing.

2. Placement & Environment

• Avoid Direct Sunlight: Prolonged exposure to harsh UV rays can fade the map’s ink over time. Place your globe in a spot that receives ambient light but is away from direct window glare.
• Temperature Control: Keep the globe away from direct heat sources (radiators, fireplaces, vents). Extreme heat can dry out wood stands or cause decorative meridian tapes to peel.

3. Caring for the Stand & Meridian

• Wood Bases: Treat wood stands like fine furniture. Dust regularly and use a silicone-free furniture polish sparingly, applied to the cloth first—never directly on the wood.
• Metal & Brass: Simply wipe with a soft, dry cloth. Avoid metal polishes, as they are often abrasive and can remove the protective clear coat on brass-plated meridians.

1. Secure, Specialized Packaging
We understand that ordering a precision instrument like this item requires trust. We utilize specialized reinforced packaging designed to protect the sphere, the meridian, and the base during transit.

• Desktop Models: typically ship in a single, box.
• Floor Models: may ship in an oversized box or two boxes to accommodate the large stand & globe. Please be aware that larger floor globes may require a second person to help bring the box inside.

2. Trusted Carriers & Tracking
We primarily ship via UPS or FedEx Ground to ensure reliable, trackable delivery to your door.

• Tracking: You will receive a tracking number via email as soon as your order leaves our warehouse.
• Signature: For high-value Heirloom floor globes, a signature may be required upon delivery to ensure safety.

3. Minimal to No Assembly Required
We want you to enjoy your new globe as soon as possible.

• Desktop Globes: Most arrive fully assembled and ready to display right out of the box, and some require minor assembly such as adding the base to the globe/meridian.
• Floor Globes: To ensure the safety of the wood and the sphere, floor models often ship semi-assembled. Setup is simple and usually involves attaching the cradle or meridian to the base. Clear instructions are included, and no advanced carpentry skills are required.

4. Arrival & Inspection
We take every precaution to prevent damage, but accidents during shipping can happen.

• Inspect Immediately: Please inspect the box and the product upon arrival.
• Damage Policy: If you notice any damage to the map surface, the stand, or the glass/acrylic (for illuminated models), keep all original packaging and contact our support team within 48 hours.

When you invest in a globe, you deserve a shopping experience that matches the quality of the product. Here is why thousands of customers choose GlobeStore:

• Authorized Dealer: We are a fully certified partner for each brand we offer. This guarantees that your Globe is genuine, new-in-box, and backed by the full manufacturer’s warranty.
• Future-Proof Your Investment (Updatable Map): Worried about borders changing? As a GlobeStore customer, you are eligible for the Updatable Globe Program on select models. If the world changes, you can purchase an updated sphere for 50% off the retail value.
• Best Price Guarantee: We monitor the market to ensure you are getting the most competitive price available.
• Fast, Free Shipping: We treat this delicate instrument with care. Your globe ships free* (for orders $100+) and is packed securely to ensure it arrives in perfect condition.
• 30-Day Hassle-Free Returns: We want you to love your new globe. If it isn't the perfect fit for your space, our return process is simple and transparent.